Security -USA-Job-ID-1290

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Job Overview

A Security Host/Hostess provides a safe and secure environment for the Disneyland Resort. They are responsible for walking throughout the Resort areas, in onstage and backstage locations providing security functions, focusing on excellent conflict resolution skills while balancing the importance of providing great Guest Service.

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Responsibilities

  • Good communication skills
  • Demonstrate Safety as a primary focus
  • Demonstrate integrity
  • May perform key service requests
  • Respond to critical incidents including emergencies, evacuations, Company policy violations, and work with law enforcement
  • Act as a deterrent to undesirable behaviors and actions
  • Handle, or assist with, intoxicated Guests
  • Able to perform hotel evacuation procedures
  • Operate automatic and manual vehicle deterrent systems such as bollards
  • Ensure authorized personnel enter on site using a computer to verify approved access
  • Utilize specialized training and methodologies, to identify potential indicators of unusual and suspicious conduct.
  • Exhibit exceptional Guest Service skills.
  • Continuous positive interaction with all individuals (e.g. Guest, Cast Members, Vendors, Op Participants, etc.)
  • Maintain situational awareness at all times
  • Perform bag checks and other inspections to verify no unauthorized items enter or leave property
  • Work with operating participants and understand various service standards of the hospitality industry.

Basic Qualifications

  • You must be at least 18 years of age to be considered for this role
  • You must have a current California Driver License to be considered for this role
  • You must have no moving violations for the past twelve (12) months
  • Must meet the physical demands, including but not limited to:
    • Prolonged standing for two to three hours at a time
    • Constant standing and walking
    • Constant use of hands
  • Demonstrated strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems
  • Must have 2 weeks of full availability for training

Preferred Qualifications

  • Bilingual preferred
  • Previous Security, Law Enforcement, Military or related Public Safety experience.
  • Previous security responsibilities for a multi-site campus facility (either corporate or college setting)
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred.

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