Beverage Restaurant -USA-Job-ID-1305

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Job Overview

At the Disneyland Resort, dream jobs do exist. After all, a company built on imagination and wonder means the work will definitely be interesting. Cashier Hosts and Hostesses provide food and beverage and merchandise offerings to Guests throughout our Theme Parks and Resort Hotels in a fast-paced environment, interacting with Guests everyday by sharing information, answering questions and providing great Guest Service.

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Responsibilities:

  • Responsible for welcoming and interacting with all Guests
  • Works at a variety of both indoor and outdoor locations
  • Requires constant interaction with Guests including answering questions, providing directions, event information and other services to help create a magical experience
  • May assemble orders and present to Guests according to recipe guidelines
  • Knowledge and understanding of safety and sanitation guidelines including temperature requirements
  • Has good judgment of food quality and production, understands the impact of spoilage
  • Responsible for maintaining work area-restocking and cleaning
  • Ensures that food presentation is fresh and up to quality standards

Food & Beverage Cashier:

  • Responsible for greeting Guests and taking their order, entering into POS system and verifying order by repeating back to Guest and suggests additional items as appropriate.
  • Receives and processes payment.
  • Responsible for maintaining work area-restocking and cleaning.
  • Portions back-up items.
  • May ensure freezers are maintained at the appropriate temperature.
  • May require equipment operation, including working near equipment that generates heat.

Food & Beverage Food Service Worker:

  • Food Service Worker Cast Members work at a variety of both indoor and outdoor locations.
  • Stocks serving line with food and serving supplies, and portions food that may not be dished-up on the serving line.
  • Ensures that the food is fresh and adheres to quality standards.
  • Responsible for the sanitation and cleanliness of the area.
  • Interacting with Guests and answering questions, supplying directions and providing exceptional Guest Service.

Basic Qualifications:

  • Must be 18 years of age
  • Able to effectively work independently or as part of a team
  • Should have cash handling capabilities and be able to count back proper change (Food & Beverage Cashier)
  • Excellent Hospitality skills
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve Guest situations
  • Receptive to special requests
  • Enthusiastic about interacting and helping Guests
  • Able to make independent decisions for our Guests
  • Self-directed (can complete tasks with minimal supervision)
  • Willing to follow instructions & take direction
  • Flexible/adaptable
  • Supportive of other cast working on your team
  • Can complete repetitious tasks while maintaining quality
  • Strong verbal communication skills
  • Willing to work outdoors even in inclement weather
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events
  • Perform all job related functions in a cordial friendly manner, committed to exceeding Guests’ expectations
  • This role is Part Time and requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays.

Preferred Qualifications

  • Previous restaurant experience; understanding of Quick Service environment
  • Bilingual preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred

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