Remote Chat Support Specialist-USA-Job-ID-1107

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Job Description: Aetna, a leading healthcare company, is seeking a Remote Chat Support Specialist to join our team in Indianapolis, Indiana. This is a part-time position at the Associate level, requiring at least 3 years of experience in a similar role. As a Remote Chat Support Specialist, you will be responsible for providing exceptional customer service to our clients through live chat… support.

Responsibilities: – Respond to customer inquiries and resolve issues through live chat – Provide accurate and timely information on insurance plans and benefits – Troubleshoot technical issues with online tools and resources – Collaborate with team members to ensure a seamless customer experience – Maintain detailed records of customer interactions and transactions – Adhere to company policies and procedures regarding confidentiality and data security

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Requirements: – Energetic and dedicated personality traits – Strong attention to detail and problem-solving skills – Excellent written communication skills – Ability to multitask and prioritize in a fast-paced environment – Proficiency in Microsoft Office and web-based applications – Experience in customer service or support roles – High school diploma or equivalent required

Benefits: – Vision insurance – Paid Time Off (PTO) – Gym membership Working Environment: At Aetna, we are committed to promoting equality and fairness for all employees. We strive to create a diverse and inclusive workplace where everyone can thrive and reach their full potential.

Deadline to Apply: DEC . 8, 2024 Equal Opportunity Statement: Aetna is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to providing a work environment free of discrimination and harassment for all employees, regardless of race, color, religion, gender, sexual orientation, age, national origin, disability, or veteran status.

How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job. Original job Remote Chat Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs

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